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Not send an email every time an appt is moved on the schedule

We often will move patients from one Dr to another, or when they get here and want to be scheduled for another service, we will put them on the schedule at that time. ...
Suggested by: Vanessa (20 Apr, '22) Upvoted: 10 Jun, '25 Comments: 0
Under consideration Email Reminder Scheduling

Email delay for appointment change on schedule

Appreciate the promptness of email notifications for appointments but when you make a change (time/day) there should be some type of delay in case you accidently put ...
Suggested by: Kelly (02 May, '22) Upvoted: 25 Apr, '24 Comments: 0
Under consideration Email Reminder Scheduling

Have Automated Email Reminder Kick back a message when a Patient Replies to it

We have had quite a lot of patients that don't see the "do not reply to this - from a unattended mailbox" on the auto generated email reminders, which then patient ...
Suggested by: Rene (29 Jan, '21) Upvoted: 22 Dec, '23 Comments: 1
Under consideration Email Reminder

"Add to Calendar" link for patients to add to personal calendar

When patient receives email reminder of appointment there should be a link as part of that email that allows them to add it to their calendar.
Suggested by: Joseph K Askinasi (29 Mar, '22) Upvoted: 12 Feb Comments: 0
Under consideration Email Reminder

Patient reactivation campaigns- email/text auto send if patient doesn't make appt after so long

Able to create emails and/or text messages that will automatically be sent to the patient at predetermined times after so many days from their last appointment. For ...
Suggested by: Dane Owens (25 Jan, '24) Upvoted: 27 Aug, '24 Comments: 2

Add Settings for reminders when adding a patient

Would like to be able to set the reminders they when adding a patient
Suggested by: MW (18 Jun, '25) Upvoted: 30 Jan Comments: 0

Multiple email reminders

Allow an email to go out at 48 hours and 24 hours giving the patient an opportunity to cancel.
Suggested by: GB (18 Feb, '25) Upvoted: 18 Feb, '25 Comments: 0
Under consideration Email Reminder

Text or email reminder show different locations

We have to locations it would be nice if there was a way for the text or email reminder to specify which location the patients appointment is at.
Suggested by: Robin (18 Jan, '23) Upvoted: 18 Jan, '23 Comments: 0