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Customize text and email reminders
We would like the ability to customize text and email reminders to include our cancellation policy.
Ability to schedule during closed hours
Can you please give us the ability to schedule during "Closed Hours." Sometimes we work outside of hours and find it cumbersome to change the hours or use any other ...
Visible change for Reschedules, Cancellations, No Shows
It would be great if the appointments that get rescheduled, cancelled, or no-show fade out in color or change color altogether.
Stay in calendar after adding a new patient from scheduling window.
When clicking on an open appointment time and clicking the "+" to add a new patient, it would be great to be able to stay within the calendar instead of being ...
Calendar: Sunday Thru Saturday View or Monday thru Friday
Instead of Monday- Sunday, can you change the calendar to go Sunday-Saturday like a normal calendar??
Ability to cancel all future appointments
This would be great! I've had folks scheduled for dozens of visits and they cancel all. Need a 'cancel all future visits' button. Also helpful for changing the ...
Alerts should pop up when scheduling a patient.
The ability to have an alert set for a patient to pop up when you schedule them and also check them in.
No automatic reminders for cancellations/reschedules appointments sent
If a person is set to have appointment reminders emailed or texted, they are still sent a reminder for an appointment even if it is set as cancelled or rescheduled. ...
Doctor schedule print out should display all open hours time slots (including empty/available times)
When printing out Doctor patient schedules for the day it would be helpful if all time slots displayed and even the empty available times. We can then print one sheet ...
More Color Options For Appointment Types
Please allow for a more diverse color choice. The new color options are harsh and unpleasant to look at. A color wheel that would allow us to choose our own color ...
Scheduling Calendar Size Modifications
The ability in which the scheduling calendar can be altered in it's own window/tab, size as well as it's columns and or corresponding size of texts, symbols, column ...
today appointment to pop up when you search for patient appointment
When you search for a patient and their upcoming appointments appear, it would be great if it also showed their appointment for today.
Last Appointment
It would be nice to have a feature that quickly shows you when a patient's last appointment was. Something quick like you can type in their name right now and see ...
Schedule for current day to move with the current time of the day
If its 3:00 pm and you click on the schedule icon it would be nice for it to show you the afternoon and not bring you back up to the morning schedule.
Cancelled appointment email alerts
It would be extremely helpful if there were a way of sending an e-mail alert to patients when their appointment has been canceled. If a patient asks us to cancel an ...
Patient's previous appointments at a glance
It would be very helpful to view a patient's appointment history at a glance showing No Shows, Cancellations and Reschedules as well as kept appointments.
Ability to take a payment directly from the schedule.
It’s a little cumbersome to take payments with having to go into financials and applying a UAC or payment. It would be so helpful to have an option to collect payment ...
Multiple Text Reminders
The ability to have multiple text reminders sent. Say one 24 hours before and another sent one hour before appointment.
Total daily patient count
Adding a total patient count on the daily schedule for the doctors to keep track of how many patients they see on a daily basis, how many cancel, or R/S.
Ability to see who created appointment and when
It would be great to be able to see when an appointment was created and by whom
1 Click Option to print future appointments
Would like a 1 click option to print all future appointments scheduled with facility info listed at the top. Rather than having to run the Appointment History report.
Two-way Sync with Google/Other Calendars
I use another electronic record system without a scheduler as well as an online scheduler and they both sync back and forth with google calendar. It is amazingly ...
Text Reminder Responses
The system currently allows the patient to respond Yes to a text reminder and updates in the scheduler with a green dot. The patient can then respond again with No ...
Adjust the order of Appointment Types
I would like to be able to adjust the way the appointment types list when scheduling an appointment. Right now they are in the order of which we added them into the ...
Mobile Phone Number First when patient schedules online
Make it to where "Mobile Phone" is the default option when someone books online that way when we are on the schedule and notice their text message reminder box isn't ...
Allow patients to cancel and reschedule in patient portal
For the online scheduling patients allow them to manage their appointment via the patient portal. Especially for cancellations, rescheduling and recurring appointments.
More information on the Create New Appointment pop-up.
We would very much like to see the following information on the CREATE NEW APPOINTMENT POP-UP once a name is typed in:
1. NICKNAME - to schedule to correct ...
Appt status color changes//Have patients who are checked out be a different color
It would be nice to be able to see that a patient has been marked as checked out by the color of the name changing since if you have an alert on the patient, it ...
Send online scheduling link when pt cancels through text
Have the text messaging send a link to reschedule online when they cancel appointment via text reminder
Ability to Cancel Text Reminders
when I reschedule or cancel an appointment and I unchecked the text reminder I can not reschedule the patient and mark the reminder. I do not want it sending ...
Waiting List
Make a waiting list on the front schedule screen. This way when people want in sooner than you have available you can put them on the list with a note so we can see ...
Cluster Booking on scheduler
Several scheduling services offer a cluster booking technology with their service. This is something that would greatly benefit online scheduling.
Ability to pick specific time of day for Text Reminders
Ability to use set time that reminder goes out based on different time blocks rather than selecting 24 hours for all appointments or 12 hours or 3 hours etc. Early ...
Provider Schedules
For a multi provider office, all of the providers show up on every day the clinic is open. There should be an option to only show the providers scheduled for that day.
White Letters
Please change the white letters, it makes it harder to read.
alert when patient does not schedule appointment after 4 weeks
An alert to contact patients that do not re-schedule.
Current day appointments visible in patient file.
Ability to open a patient file and see if a patient has a scheduled appointment for the current day. Only upcoming appointments on future days are visible right now.
Text reminder- Only allow confirmation
It would be better if text reminders did not allow for cancellations or confirmations, rather they have to call in to cancel, and it is assumed that they are going to ...
Text Reminder Cancellations
We have a missed appointment problem and I have a suggestion. If there was a way to send an automated reply as soon as they hit no to cancel that asks them when ...
Schedule- Always open on different tab so it doesn't have to load
I think having a separate tab for the schedule that can remain open while you are working on notes/billing/etc. so it doesn't have to load would make things much more ...
Room Names/Status Types
Allowing room names to be edited/added would allow ChiroFusion to be customized for each office.
No show text message
When you click no show on a patient, send a text saying they missed their appointment with our office and they can call to reschedule or use the online scheduler.
UNDO option on schedule
It would be great if the schedule had a "undo" function. That way you could return to one step before the mistake you have entered and now forgot from where on the ...
Show Time that Appointment was Canceled with a Text Reminder
We have a 24 hour cancellation fee and it is hard to implement that if we have no way of knowing when they cancelled.
Appointment History report should show every appointment and their status (no show, cancel, complete
This is the only place that you can double check the appointments a patient has had, if it doesn't show that the patient cancelled/rescheduled/noshowed and appt, it ...
Online Scheduling appointment types tied to patient status (SNP = Initial exam)
I would like for the options of new patients not registered in chirofusion to only be able to choose an initial exam. Current patients already registered in ...
Customize Appointment Reminder times
It would be great to be able to choose a time frame to send patient reminder texts when you make the appointment. If the appointment is set for 8:00 am and my system ...
Text reminders to go out 48 hours before appt
It would be nice to have an option to have the text reminders go out 48 hours prior to appointment time. That way if they have to reschedule you have more time to ...
Provider Blackouts
If a provider has a date they are blacked out then the schedule should change to a different color to alert Front Desk staff they cannot schedule the provider that day.