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Generate a report of patients according to insurance company
We would love to be able to run a report that shows us which patients have which insurance company. For example, a list of all of our patients that have Aetna ...
Patient statements - needs to be condensed, prints too many pages
The patient statements should be condensed. Spacing between charges, co, payments etc is too much causing multiple pages to print just for a couple dates of service. ...
Other Card Processing Integrations
Creating a card processing integration with NCMIC as they are more favorable to service Chiropractic offices.
Make a split screen between the documentation and billing side to see both sides at the same time
If you make a split screen between the documentation side and the billing side so that you can see scanned documents and alerts and notes all together it would be great.
Patient balance alert to pop up when scheduling a patient
It would be great to have an alert pop up if there is a balance owing when scheduling a patient, so that payment can be collected at that time.
Email Statements/Ledgers
Ability to email statements direct from Chirofusion.
Allow more than 60 days for a billing report
It would be nice to get reports on a quarterly or annual basis instead of only 60 days
Support for multiple authorization numbers
I would like to be able to use more than one authorization number at a time. We have patients that have two insurances and both of these require an authorization code.
Ability to take a payment directly from the schedule.
It’s a little cumbersome to take payments with having to go into financials and applying a UAC or payment. It would be so helpful to have an option to collect payment ...
For minors, have billing addressed to "Parents of..."
We already have to put the parents info in the billing side of things so when sending a bill to a minor have it addressed to the parents of minor
Payments and UAC to auto apply
Patients making payments before the visit and UAC apply to visit once the visit is entered by the doctors.
Ability to email detailed receipt from billing module
To have the ability to email a detailed receipt with the Diagnosis Codes and CPT codes along with what patient paid right from the patients account as this type of ...
Co pay amount alert when checking out a patient
An alert should pop up when checking out a patient to collect copay or coinsurance at the time of service
next appt print on receipt
Have the patients next appt show up on their receipt
Patient able to pay online through patient portal
Create a patient portal so that patient's can pay online credit card only.
Printing Statements
Have the ability to print more than 10 statements at a time.
Ability to upload EOB/ERA files directly into system
Ability to upload payment files into system so you don't have to manually add every...single...line of the payment
You have got to make patient names alphabetical in the new billing
You have got to make patient names alphabetical in the new billing or allow the system to continue to narrow the options by using a comma and the first name along ...
Patient payment summary for year
A receipt showing all payments made for year that patients may use for taxes
Delete outdated ICD-10 codes
Ability to delete outdated diagnosis codes from drop down menu so not accidentally used
Virtual Sticky Note on the Patient Accounting screen
Specifically for our office staff and front desk, this feature would be helpful for communicating patient copayment/coinsurance, balances overdue, patient requests or ...
Auto update HFCA form onset date and DOS when it is changed in the Case and/or note
Can you somehow make the system have the ability to update information fields across sections of the EMR interface.
Example: I just found out that I have to ...
Option to edit payment after posting
It would be nice to be able to edit a payment after posting. If the wrong date, type, or amount is entered it can not be changed. The only option is to delete and ...
Credit Card Surcharge Fees automatic to patient
As of now, the only integrated payment system option (Global Payments Integrated) does not allow an option to add the credit card fees back to the patient bill as a ...
Removing CC type and last 4 digits requirement for manual credit cards
This is time consuming and doesn't help our practice at all. If it helpful for a practice, they will add it anyway. Making it required only slows down our check out ...
Ability to pick specific payments to apply to specific dates
Currently we aren't able to apply specific payments to specific DOS. It would be nice to have the ability to select which date of payment and apply it to the specific ...
ERA FONT SIZE TOO SMALL
ONE THE ERA PREVIEW (AND PRINTED ERA) THE FONT IS SO SMALL THAT IT CANNOT BE READ. SAME WAS TRUE FOR THE OLD PRINTED ERA, BUT AT LEAST THE PREVIEW COULD BE READ ONSCREEN.
Active alerts to show in Billing screen
When in the Billing screen entering charges or payments, the active alert doesn't show up when the patient is pulled up. Credits from our old EHR are being put in as ...
Seamless Inventory Platform
The ability to keep track of our supplement inventory and apply discounts at checkout. For example, when we are doing a health lipids bundle we apply a 5% discount. ...
Allow easier method to reverse an insurance payment
I find it very difficult to reverse insurance checks out to fix one patient issue and so often there is insurance check upon insurance check attached to that that ...
Get rid of UAC all together
It consumes so much time and just makes everything messy to have to apply credits. If the billing was changed to a running ledger (in other words, a transaction ...
EOB posting in new billing module
Allow multiple charges, such as each visit, to be selected for the adjustment type like in the old module, instead of having to individually choose for each charge.
Allow A cash fee schedule that does not require CPTs
We need the ability to easily and quickly add cash fees and cash prepay fees to a cash fee schedule that does not require CPTs and we need cash fees to be forwarded ...
Ledger view of charges
I'd like to have all the charges of a given patient on one screen (whether billed or not) so I can tell them what they owe with one look, not having to go to multiple ...
Adding other payment types under EOB Posting for Check Details
Having the option for other payment types when posting an EOB so that we can account for it accurately. Such as EFT Transfer, we sometimes get payments transferred ...
Add a list on the side of schedule of patient notes not done
Next to the schedule have a list of patients that have no soap notes entered for the day. Then when the note is done it is off the list.
In Patient Accounts, allow patient names to autopopulate immediately as letters are entered
There seems to be no rhyme or reason to the search. Sometimes if I put in the first 3 letters of a patient's last name, I get too many responses, yet if I add the 4th ...
Ability to remove date range filter
The date range of 7, 30 and 60 days is helpful, although it would be best to have the option to remove a filter all together. This will allow for easy access to all ...
Patient SEARCH box on top of patient Accounting page
After receiving EOB's, it would make it easier to check if a patient is coming in soon when they owe and I need to send them a bill. It's a separate step to go back ...
Quick Print
Reduce number of clicks required to print receipt. Currently it takes 8 clicks to print a single receipt. Huge inconvenience and patient flow issue.
Do not limit ERA search to 30 days.
When searching ERAs (unposted/posted/archived) for a particular check number, there should be no limit (or at least allow for one year).
More detailed Insurance Aging report
Would like to see an aging report that shows all details for the DOS/Claims involved. File date(s), payments, adjustments, etc.
Patient List Filter
Need to be able to populate a patient list based off of factors including but definitely not limited to INSURANCE.
Printing receipts for family share
When taking a payment for a Family share, whichever person (parent/spouse) you put the payment under is the only one you can print a receipt the normal way. The ...
Payment plan option
Ability to set up a reacquiring payment plan for patients with outstanding balances
Ability to have 3 insurance policies billed under 1 patient
I'd like to see the ability to have 3 insurance policies under the same patient, as I have a patient with that problem. Currently you can only do 2 policies