Submit a Feature Request

Ability to see who created appointment and when

It would be great to be able to see when an appointment was created and by whom
Suggested by: Mary (17 Jan, '20) Upvoted: 11 Mar Comments: 12

Printable report for ACTIVE (vs. inactive) pt. list.

Suggested by: Dr. Kevin (23 Jan, '20) Upvoted: 08 Aug, '22 Comments: 11

Appointment History report should show every appointment and their status (no show, cancel, complete

This is the only place that you can double check the appointments a patient has had, if it doesn't show that the patient cancelled/rescheduled/noshowed and appt, it ...
Suggested by: Lori (07 Apr, '22) Upvoted: 06 May Comments: 4
Under consideration Reports Scheduling

More detailed Insurance Aging report

Would like to see an aging report that shows all details for the DOS/Claims involved. File date(s), payments, adjustments, etc.
Suggested by: ChiroFusion (07 May, '20) Upvoted: 14 Nov, '25 Comments: 10
Under consideration Billing Reports

Run Reports: More Filters & Accurate Reports For Status Types

When running a completed report, would like to see all seen patients and a way to see all active appointments. Would be nice to have more customized filters.
Suggested by: Weston (06 Mar, '20) Upvoted: today Comments: 3
Under consideration Reports Scheduling

Report of employee logins, IP or time restrictions

Allow a report of run a log of day/time of employee login for audit. Also would be nice to add IP or hour restrictions of when an employee can login to the system
Suggested by: S (30 Jan, '21) Upvoted: 21 Oct, '23 Comments: 1
Under consideration General Reports

Report sorted for "Referred by" method to track referrals.

The capability to view a report of referral methods and thereby track how we receive most of our patients to determine appropriate marketing.
Suggested by: Sarah (13 Jan, '20) Upvoted: 15 Feb, '24 Comments: 1

Unbilled visits listing shouldn't included cancelled appts

When you run an unbilled visits listing, it is including cancelled visits, no show visits, out of office visits and it shouldn't.
Suggested by: Lori (05 Mar, '21) Upvoted: 10 May, '23 Comments: 0

Allow immediate access to billing reports greater than 60 days

It would be great if you would change billing reports back to being able to access them immediately instead of having to wait up to 24 hours. I appreciate being able ...
Suggested by: Alicia (02 May, '22) Upvoted: 10 Jun, '25 Comments: 3
Under consideration Billing Reports

The patient list of insurances should include their insurance ID on the report

The generated list of different insurances should include their insurance ID
Suggested by: Abby H. (10 Oct, '24) Upvoted: 30 Aug, '25 Comments: 1
Under consideration Reports

Insurance Denials Report

Report Insurance denials by reason/date. Goal is to have 0 denials for timely filing- reviewing at our monthly business meeting- but I can't even run a report that ...
Suggested by: Mara Childers (24 Jan, '22) Upvoted: 17 Mar, '23 Comments: 1
Under consideration Billing Reports

Insurance Remark Code Report

Ability to run a report by remark codes from the 835 files. ie CO-197
Suggested by: Madison (19 Dec, '24) Upvoted: 30 Jan Comments: 0
Under consideration Billing Reports

Incomplete Notes Report - Need a MUCH better way than looking day to day on the schedule

We need a better way of tracking this please.
Suggested by: AC (30 Oct, '24) Upvoted: 08 Jul, '25 Comments: 0
Under consideration Documentation Reports

Ability to determine whether balance is primary or secondary insurance balance on billing reports

Ability to determine whether balance is primary or secondary insurance balance on billing reports. Especially on Account Activity Summary report.
Suggested by: Neal (28 Apr, '20) Upvoted: 25 Nov, '25 Comments: 0
Under consideration Billing Reports

Patient Balance List

Should be a feature where you can bring up the entire patient list with balance included.
Suggested by: Ware (03 Oct, '22) Upvoted: 09 Apr, '25 Comments: 0
Under consideration Billing Reports

Email Statements Report and Opt In/Opt out button option

LOVE the new email statement service. However, would like to see a button selection to give the option of either opting in or out of statements for patients who do ...
Suggested by: Kelly (13 May, '21) Upvoted: 06 May, '25 Comments: 0
Under consideration Billing Reports

Report sorted by "Cases/Case Type"

Our office is in need of a report that we can pull by the "Cases/Case Type" so that we can ensure proper tracking of all "General Complaint" cases which are utilized ...
Suggested by: Ralienne G. (14 Jan, '21) Upvoted: 07 May, '24 Comments: 5
Under consideration Reports

List all patients who do not have a future appointment scheduled

I would like to be able to see everyone who does not have an appointment scheduled, along with the date they were last seen in our office.
Suggested by: Jessica (16 Dec, '21) Upvoted: 26 Apr, '23 Comments: 2
Under consideration Reports Scheduling

Update to Patient Insurance Report- See Termed insurance too

Would like the report to be able to generate the list even if the insurance type has termed out
Suggested by: Travis Day (09 Jan, '23) Upvoted: 18 Sep, '25 Comments: 1
Under consideration General Reports

biller's report- ability to see unbilled visits

Add an unbilled visit button to the biller's report.
Suggested by: Jack Atzmon (09 Nov, '23) Upvoted: 25 Sep, '24 Comments: 0
Under consideration Billing Reports

Billing Adjustment Report to include insurance adjustments

Adjustment Reason added to include Denied for no pre-authorization
Suggested by: MC (04 Oct, '23) Upvoted: 19 Nov, '24 Comments: 0
Under consideration Billing Reports

Payment Summary Report- Edit by form of payment

It would be helpful if you could filter by the form of payment made.
Suggested by: Laurie Cohen (21 Sep, '23) Upvoted: 25 Sep, '24 Comments: 0
Under consideration Billing Reports

Add Email Column to Patient Report

There is an email column when you pull the entire patient list, but if we are running reports for the week, this column isn't on the report. This would be an easy ...
Suggested by: Ben (23 Sep, '21) Upvoted: 06 Feb Comments: 0
Under consideration Reports Scheduling

Adding statistics to the report section which would include the following:

Total services that would include extra charges and all daily payments. Average charges per patient. Average Collections per patient. Total number of visits - daily, ...
Suggested by: Don Weiss (24 Feb, '21) Upvoted: 19 Jul, '23 Comments: 0

Print out Insurance List & Plans

Print out Insurances and Insurance Plans from CF. It would be a much easier way of keeping track of them and catching any typos.
Suggested by: Judit Child (17 Apr, '23) Upvoted: 12 Jul, '24 Comments: 2
Under consideration Billing General Reports

UAC IN PATIENT AGING REPORT show on same line, not different section

It would be nice if when printing out the patient aging report, there would be a column next to the aging days for unapplied credits instead of unapplied credits ...
Suggested by: John Mastrobattisto (02 Mar, '23) Upvoted: 21 Sep, '25 Comments: 2
Under consideration Billing Reports

Ability to filter by online payments on payment reports in billing

Make online a user so we can see only payments made for that time frame.
Suggested by: Tina Kocken (10 Jul, '24) Upvoted: 03 Dec, '24 Comments: 0
Under consideration Billing Reports

Time Stamp on Patients when moved from "SCP" or "SNP" to a therapy room.

Time stamp when a patient is checked in and then put into a therapy room for purpose of the Dr knowing how long the patient has been waiting and what time the patient ...
Suggested by: Matthew Derry (21 Sep, '23) Upvoted: 05 Nov, '24 Comments: 0
Under consideration Reports Scheduling

Report to show last appointment with contact information

I need a list of patients (a specific patient's name listed only ONCE) which will show the last time each one of them was last here. With contact information.
Suggested by: David Hall (06 Feb, '23) Upvoted: 19 Feb, '25 Comments: 0
Under consideration Reports Scheduling

make new headings in insurance aging: 180 days and 365 days

Put a new heading of 365 days in the insurance aging so we can know to get those off the books. Put a new heading of 180 days in insurance aging so we can see what ...
Suggested by: Joanne (26 May, '22) Upvoted: 16 Nov, '22 Comments: 0
Under consideration Billing Reports

Interactive Incomplete Notes report

Ability to load list of incomplete notes for checked out visits. Then being able to click on the visit, do the note, and go back to the list instead of having to ...
Suggested by: Patrick Jackson (05 May, '22) Upvoted: 29 Nov, '22 Comments: 0
Under consideration Documentation Reports

Patient List reports- ability to filter by doctor

Should be able to seperate patient list by doctor
Suggested by: Ben Olson (21 Feb, '23) Upvoted: 09 Jan, '25 Comments: 2
Under consideration Reports Scheduling

Run Report show who provider is for each visit listed

Add a column for the provider for each visit
Suggested by: Jaci Schorling (02 Apr, '25) Upvoted: 30 Jan Comments: 0
Under consideration Reports Scheduling

Email to show on scheduling reports

Would like the email to show on the scheduling reports, specifically the inactive patient list.
Suggested by: Kyle (24 Mar, '23) Upvoted: 26 Apr, '24 Comments: 0
Under consideration Reports

Include Case Type in Appointment History report

Suggested by: Leanne (08 Feb, '23) Upvoted: 05 Jan, '24 Comments: 0
Under consideration Reports Scheduling

Inactive patient report/all patient reports to include email

Recall reports need to include the email and mailing address. It does not good to look up inactive patients and create a report that doesn't include all the ways to ...
Suggested by: Mark (19 Feb, '24) Upvoted: 03 Dec, '25 Comments: 3
Under consideration Reports

visit list- able to export to Excel

Be able to export to excel
Suggested by: shea (13 Apr, '25) Upvoted: 06 Feb Comments: 0
Under consideration Billing Reports

Authorizations report

On the Dashboard is the expiring authorizations, which is very helpful. It would be nice to be able to search all patients with authorizations. To be able to run a ...
Suggested by: Kayla (22 Jan, '25) Upvoted: 30 Jan Comments: 0
Under consideration Reports

Supplement Inventory- Able to see cost vs profit

Is there a way to add into the current utilities - supplement area - a box for "our cost" of the supplement. We are looking to run a report with all our current ...
Suggested by: Mal (26 Mar, '24) Upvoted: 07 Dec, '24 Comments: 0
Under consideration Reports

Differentiation Report- see allowed amts paid, copays, ect.

I want to be able to run a report that shows all claims with a differential of allowed vs paid amount- with ability to screen out co-pays. This is to allow better ...
Suggested by: Mara (28 Mar, '23) Upvoted: 12 Oct, '23 Comments: 0
Under consideration Billing Reports

Report Request- Patient's who have not returned

We need a report that shows patients who have not returned in 3 months/6months etc or something to better track patients who cancel/no show and who do NOT reschedule. ...
Suggested by: Julie (11 Jan, '23) Upvoted: 02 Mar, '23 Comments: 0
Under consideration Reports Scheduling

Visit List Date Range- No Limit

Visit List Report to include ALL patient's visits no matter status (billed or not, cancelled, etc...)
Suggested by: Lora (10 Feb) Upvoted: 25 Feb Comments: 0
Under consideration Billing Reports

Report of insurance not active

In our office we end date insurance monthly, At the first of each month we make sure its still active and end date for each current month. Mid year we text and call ...
Suggested by: Kayla (15 Jan) Upvoted: 30 Jan Comments: 0
Under consideration Reports

Report by last completed visit date

Be able to run a report by last completed visit date.
Suggested by: HFCC (19 Feb, '25) Upvoted: 14 Apr, '25 Comments: 0
Under consideration Reports Scheduling

Biller's Report- When generating more than 30 days, show details of visit

When you generate the Biller's Report for more than 30 days, the report tracking report does not show the details of the visit (ICD codes, CPT codes, modifiers). I ...
Suggested by: ChiroFusion (03 Feb, '25) Upvoted: 20 May, '25 Comments: 0
Under consideration Billing Reports

Payment Summary Report- Have the insurance payments separated into 2 columns

Would like to have a separate column for credit card insurance payments so we can match it with our merchant reports
Suggested by: JW (15 Nov, '24) Upvoted: 07 Jan, '25 Comments: 0
Under consideration Billing Reports

Patient Retention Rate Report

I would like to be able to generate a report regarding patient visit average over a customized time frame. I would like the ability to customize the report further ...
Suggested by: MC (27 Feb, '24) Upvoted: 10 May, '24 Comments: 0
Under consideration Reports

Filter Insurance Company by Plan

Filtering all patients by specific insurance companies AND by plan/pre-fix- even if the insurance has expired.
Suggested by: MC (19 Feb, '24) Upvoted: 14 Mar, '24 Comments: 0
Under consideration Reports

Authorizations Expiring Report Export Data

Having the authorization expiring report on dashboard is great, but there needs to be a way to export the data automatically.
Suggested by: MC (20 Dec, '23) Upvoted: 27 Dec, '23 Comments: 0
Under consideration Reports

Add email to New Patient List under Report Run

We need to download and upload new patient emails into our constant contact system. It would be amazing to have this report be able to run. THank you!
Suggested by: Viet Le (25 Apr, '23) Upvoted: 15 Jul, '25 Comments: 0
Under consideration Reports