Clear Indicator for Deceased patients when searching names

24 votes

To avoid a difficult moment for patients who lost a loved one, it would be helpful to have a clear indicator that a patient is deceased when we're in the patient search AND creating a new appointment. The only current not-so-clear indicator of a deceased patient is: "there are no case details availble for this patient." Better would be a color code or a clearly written DECEASED next to the former patient's name when doing a patient search / pulling up names when creating a new appointment. It's happened several times when the office is busy and the scheduler quickly asks if the appointments are for Johnny and Jack but Jack has passed away causing heartache for Johnny because his son recenly passed away. 😢

Done General Suggested by: Ellen Upvoted: 07 Jul, '25 Comments: 12

Comments: 12
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