Allow easier method to reverse an insurance payment
25
votes
I find it very difficult to reverse insurance checks out to fix one patient issue and so often there is insurance check upon insurance check attached to that that needs to be reversed. I find this to be a difficult process. Somehow should be able to just reverse that one patient's insurance payment information.
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10 May, '24
ACHighlighted comment
This is a very big issue indeed. Especially when you factor in payments from secondaries! We NEED the ability to reverse payments easily when a retraction/new payment occurs. It is rare that we can revert a check without issue. We are stuck right now with this problem and there is no easy/efficient way of fixing this.