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Mobile Phone Number First when patient schedules online

Make it to where "Mobile Phone" is the default option when someone books online that way when we are on the schedule and notice their text message reminder box isn't ...
Suggested by: Kendra (05 Mar, '20) Upvoted: 07 Oct, '25 Comments: 5

Allow patients to cancel and reschedule in patient portal

For the online scheduling patients allow them to manage their appointment via the patient portal. Especially for cancellations, rescheduling and recurring appointments.
Suggested by: Syrece (12 Feb, '20) Upvoted: 26 May Comments: 17

Send online scheduling link when pt cancels through text

Have the text messaging send a link to reschedule online when they cancel appointment via text reminder
Suggested by: Ruth (27 Feb, '20) Upvoted: 27 Oct, '25 Comments: 3

Online Scheduling appointment types tied to patient status (SNP = Initial exam)

I would like for the options of new patients not registered in chirofusion to only be able to choose an initial exam. Current patients already registered in ...
Suggested by: Chris Keirnan (10 Mar, '20) Upvoted: 04 Dec, '24 Comments: 4

Online scheduling cancellation

text decline should automatically be changed to cancellation in the schedule and open up the time slot for another patient scheduling online.
Suggested by: Syrece (12 Feb, '20) Upvoted: 11 Sep, '25 Comments: 5

Block online booking for specific patients

In my office there are a few specific patients that book online and consistently no show their appointment. A feature to be able to turn off online booking for those ...
Suggested by: Douglas Schlei (12 Apr, '21) Upvoted: 12 Jan Comments: 6
Under consideration Online Scheduling

Block new patients from booking regular adjustment appointments

Only allow those already entered in the system to book regular appointments. If they are new to the office, prompt them to contact the office. That way we can confirm ...
Suggested by: Annie W (05 May, '20) Upvoted: 10 Jan, '24 Comments: 4
Under consideration Online Scheduling

Change the wording for patients when booking online with online scheduler

For the past 2 years, we have had numerous patients who think they have booked an appointment online (via online scheduler) without looking out for the confirmation ...
Suggested by: Sam (04 May, '23) Upvoted: 04 Jun, '25 Comments: 3
Under consideration Online Scheduling

Online Scheduling Appointment Type Descriptions

It would be very helpful to be able to add descriptions to the online scheduling appointment types. Frequently, patients will choose the wrong type (ie. adjustment ...
Suggested by: Josh (12 May, '20) Upvoted: 16 Jul, '24 Comments: 3

Only allow new patients to book certain appointment types online

Block out certain types of visits to new patients. Only allow them to book exam times or "New Patient Appointment" times and block out shorter "existing patient" ...
Suggested by: Breanna (15 Feb, '21) Upvoted: 08 Jan Comments: 0
Under consideration Online Scheduling

Online Scheduling with prepayment/credit card capture

Online booking with a prompt to enter credit card to hold their appointment, a notice of cancellation policy, and an automated receipt if the patient no shows or ...
Suggested by: Lily (26 Aug, '20) Upvoted: 19 Sep, '23 Comments: 4

Cellphone be the default phone number entered

Often when patients schedule online the phone number entered becomes home phone and then you have to go back and copy paste it for the cell phone to initiate text ...
Suggested by: Cortnee Whipple DC (07 Apr, '25) Upvoted: 06 Nov, '25 Comments: 0
Under consideration Online Scheduling

Online Scheduling - Ability to schedule all appointment types at any time increment.

Would like more flexibility when scheduling. Hour long appointments should show all available times and not just on the hour.
Suggested by: Chad A. (23 Jan, '20) Upvoted: 03 Feb Comments: 0
Under consideration Online Scheduling

Different hours for online scheduling

We want to be able to have the office schedule open for a set of hours for us to schedule during, but have a certain range of hours only for over the phone scheduling ...
Suggested by: Luke (21 Dec, '20) Upvoted: 20 Apr, '22 Comments: 1
Under consideration Online Scheduling

Online Scheduling- Add fields for New Patients insurance information

When new patients schedule online there should be fields for them to put their insurance company name and ID number as well as subscriber info so we can verify ...
Suggested by: Josh Posnan (28 Jan, '20) Upvoted: 24 Mar, '22 Comments: 2
Under consideration Online Scheduling

Allow a custom outgoing message patients will receive when scheduling online.

We would like the option to add a custom message patients will receive in the confirmation email. I.E. what to expect on your first visit to our office, parking in ...
Suggested by: Greg Orcutt (20 Dec, '19) Upvoted: 24 Mar, '22 Comments: 1
Under consideration Online Scheduling

Ability to add a note when online scheduling

Allow patient or new patient the ability to add a note when scheduling their appointment. We had this on square and they would often write about what’s going on or ...
Suggested by: Kris Moulton (04 Aug, '21) Upvoted: 24 Mar, '22 Comments: 0
Under consideration Online Scheduling

Being able to "Send Online Scheduling Link" via text message.

Being able to "Send Online Scheduling Link" via text message in addition to email.
Suggested by: John Giugliano, DC (27 Jan, '25) Upvoted: 18 Jun, '25 Comments: 0

Patient Photo- ability to upload when using online scheduling and clinical dash connect to camera

With self scheduling- Pt should upload a photo of themselves into the system or their photo ID. It would also be beneficial if we were able to click on the Pt's ...
Suggested by: MC (14 Jun, '23) Upvoted: 05 Dec, '23 Comments: 0

Ability to further customize online scheduling and what appointments can be scheduled

Would like to be able to have 'weighted' appointments that count for multiple slots. Prevent certain appointments to be scheduled at the same time but still allow ...
Suggested by: K (17 Mar, '23) Upvoted: 29 Mar, '23 Comments: 0
Under consideration Online Scheduling

Add custom message

When a day shows no availability, it simply indicates that there are no open slots — whether that's due to a full schedule, time off, or any other reason. Can a ...
Suggested by: Jamie Hawkins (19 Mar) Upvoted: 30 Apr Comments: 0
Under consideration Online Scheduling

Make black outline thicker for online scheduling.

Make the black outline thicker for scheduling. It is difficult to see with " dark color" appointment types.
Suggested by: HFCC (09 Apr) Upvoted: 09 Apr Comments: 0

Online appointment notification- go to person they scheduled with

Send email directly to scheduling provider to notify them when someone schedules online with them instead of only sending notification to office email
Suggested by: Don Smith (23 Jan, '25) Upvoted: 23 Jan, '25 Comments: 0
Under consideration Online Scheduling

Online Scheduling: Redirect URL to go back to website for analytics

After a patient makes an appointment using the online scheduler, the confirmation page should redirect back to client website for ability to better track marketing ...
Suggested by: Kiersten Driscoll (20 Apr, '23) Upvoted: 20 Apr, '23 Comments: 0
Under consideration Online Scheduling

Color code schedule/calendar background for different appts type clusters

Customize schedule background time slots in the calendar with a muted color of what you designated the time slot to be. This will be a way to make sure you're not ...
Suggested by: Celina (16 Apr, '23) Upvoted: 16 Apr, '23 Comments: 0